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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tommie Reynolds

Tommie Reynolds

November 20, 2024

5  out of  5
rating by Tommie Reynolds
"I was having issues with acceptance of a digital payment. I went to office Pagie was very helpful. I have to go back the following day to make a payment and both page and the other lady. Help me and we're very nice page, even called me later. That evening to make sure that my digital payment big come through. I really appreciate them.They are always so nice."
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Sarah Ortiz

June 12, 2023

1  out of  5
rating by Sarah Ortiz
"They didn't care much that I was leaving them. The rep expressed no concern when I told her that I was not happy on being charged way too much more."
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Clay Willingham

March 27, 2022

5  out of  5
rating by Clay Willingham
"Very knowledgeable and can help you very quickly."
We responded:
"Thank you so much Clay! We always want to be knowledgeable and helpful with auto, life, and home insurance! As well as all the other products we offer."
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real road ministries

January 18, 2022

3  out of  5
rating by real road ministries
"I'd prefer more professionalism, however their willingness to help is a plus. And the staff is friendly."
We responded:
"Our apologies that you feel our office was less than professional, we want everyone to be comfortable. With that in mind we strive for a serious but laid back atmosphere. We are always happy to help! If you would like to discuss a specific event, feel free to call, email, or stop by. -Kaitlin"
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Sharon Johns

June 16, 2021

5  out of  5
rating by Sharon Johns
"ALRIGHT ALWAYS AWESOME FOLKS. Gif"
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Delbert Hataway

June 4, 2021

5  out of  5
rating by Delbert Hataway
"All was very good."
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Melvin Youngblood

March 6, 2020

5  out of  5
rating by Melvin Youngblood
"Very professional.."
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Shane Johnson

December 16, 2019

5  out of  5
rating by Shane Johnson
"The agents were very helpful and friendly and very professional at their job"
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Carmen Garcia

August 18, 2019

4  out of  5
rating by Carmen Garcia
"Nice staff great insu"
We responded:
"Thank you Carmen for the kind words! We appreciate the review and you!"
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JJ heart2

June 11, 2019

5  out of  5
rating by JJ heart2
"No one will work harder for you. Excellent staff willing to go above and beyond for you. Absolutely the best customer service hands down. Update: We bought a new boat. My husband contacted Tara to see about getting it insured so we could take it out asap. It was after business hours and Tara, with no hesitation, worked on it and got it insured on the spot!! No putting it off until the next day. She went well above and beyond and we certainly appreciate her and the rest of the staff! A big thank you Tara!"
We responded:
"Thank you so much for the kind words! Tara is an asset and we love her. Thank you for the review!"
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Sheila Hale

February 11, 2019

5  out of  5
rating by Sheila Hale
"Kaitlin and her staff provide professional service with a smile! We are glad to have found an agency we can trust with our insurance policies!"
We responded:
"We appreciate you taking the time Sheila to leave us a review! We always try to greet everyone with a smile. Thank you for your business!"
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Sue Stroud

February 10, 2019

5  out of  5
rating by Sue Stroud
"Great people"
We responded:
"Thank you for the review and kind words Sue! We appreciate you."
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Stephen Hamilton

February 7, 2019

5  out of  5
rating by Stephen Hamilton
"Kaitlin Fergeson State Farm is the kind of place and has the leadership that understands the need for Customer Service."
We responded:
"Thank you Stephen!"